Carli is a warm companion for people going through a hospital stay, treatment, or recovery. If something isn't working, or you have a question or a suggestion, we'd genuinely love to hear from you.
How do I reset my password? On the sign-in screen, tap "Forgot password?" and follow the link we email you.
How do I delete my account and data? In the app, go to Settings → Delete account. This permanently removes your account and everything in it. You can also email us and we'll help.
Is Carli a medical service? No. Carli is a companion, not a medical device — it doesn't diagnose, treat, or give medical advice. Everything you track is your own, self-reported information. For anything medical, please talk to your care team.
Is my information private? Yes. Your health information is stored securely, never sold, and always in your control. See our Privacy Policy and Terms of Use.